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Emergency Service

24/7 Emergency Service

Sewage backing up does not wait for business hours. Neither do we.

A sewage backup is a health hazard, not an inconvenience, and every hour it sits raises both the contamination risk and the restoration bill. Our emergency line is staffed around the clock, every day of the year including holidays, and in most of our service area we can have a technician on site within one to two hours.

We do not add an after-hours surcharge. A main-line backup at 11pm on a Sunday is quoted the same way it would be on a Tuesday afternoon — flat rate, priced before the work starts. Charging a premium to a homeowner standing in sewage is not how we want to run a business.

If you are dealing with an active backup right now: stop running water anywhere in the house, including washing machines and dishwashers, since every gallon added has nowhere to go. Keep people and pets away from the affected area. Then call. We will talk you through anything worth doing before we arrive.

Maryland Sewer and Drain Pros service truck with a drain hose deployed at a Prince George's County job site

Signs you need this

  • Sewage backing up into a tub, shower or floor drain
  • Multiple fixtures backing up simultaneously
  • Water or sewage actively coming up through a basement drain
  • A burst or leaking line you cannot isolate
  • Sewage odour strong enough to be a health concern

How we do it

  1. 01

    Call

    A person answers — you are not leaving a message with an answering service.

  2. 02

    Triage

    We tell you what to shut off and what to stay away from while we are en route.

  3. 03

    Arrive

    Typically within 1–2 hours across most of Montgomery and PG County.

  4. 04

    Stabilise

    Stop the backup first, diagnose the cause second, quote the repair third.

24/7 Emergency Sewer & Drain Service — common questions

No. Emergency calls are quoted at the same flat rates as scheduled work. The price you are quoted before we start is the price you pay, regardless of what time the phone rang.

Book it

Need 24/7 emergency sewer & drain service?

Free estimate, flat-rate quote, same-day availability. Tell us what is happening and we will call you back within the hour.

Request a free estimate

Three fields, and we’ll call you back within the hour.

We call, we don’t spam.

Optional — but it helps us arrive prepared.

No obligation · Free estimate · WSSC Lic # 71483